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Dark afternoon storm clouds building over a quiet Neptune Beach residential street in hurricane season

about 53 minutes from St. Augustine

Water Damage Restoration in Neptune Beach, FL

Yes, we cover water damage restoration in Neptune Beach, about 53 minutes from central St. Augustine north on A1A through Ponte Vedra in normal traffic. That makes it one of our longer coastal drives. What sets this small barrier island city apart is how much of it is exposed: a 2020 resilience study mapped about 494 acres of high flood hazard exposure, which it put at about 40 percent of city land.

  • 5.0 on Google, 8 reviews
  • Family owned since 2020
  • Calls go straight to the owner
  • Free assessments and estimates

Third Street housing on a low barrier island

Read your home by which side of Third Street it stands on. The city's comprehensive plan says most homes west of Third Street are single-family on one or two lots. East of it, most are two-family homes no taller than two stories, which means shared walls and two owners when a line fails.

The 2020 study's residential summary for the exposed area lists single-family, wood construction, built from 1977 to 1987. Wood framing that age is dryable, but water moves through wall cavities fast, so we open the investigation with thermal imaging and moisture readings before any flood cut.

Pin moisture meter held to a shared wall baseboard in a Neptune Beach two-family home
A moisture reading along a shared wall shows where water traveled.

Neptune Beach sits on San Pablo Island, with the Atlantic to the east and marsh and Hopkins Creek to the west. During Irma, the National Hurricane Center recorded a storm tide of 6.55 feet NAVD88 on a sensor in Jacksonville Beach, the next city south. Summer adds its own problem: outdoor air stays wet, so we close the house and let LGR dehumidifiers do the work. NOAA's 1991 to 2020 normals for the Jacksonville Beach station show 52.4 inches of rain a year, with 7.5 in August and 7.2 in September.

Rain-darkened window sill and wet drywall below it in a wood-frame home near the ocean
Wind-driven rain darkens a window sill and the wall below it.

City water, septic pockets and permits near First Street

Know who runs your lines. About 7,200 people live on 2.3 square miles here, in a city that voted to leave Pablo Beach, now Jacksonville Beach, and incorporated in 1931. It maintains its own water, sewer and stormwater systems and draws from its own wells, with billing through City Hall at 116 First Street, while Beaches Energy Services supplies electric. Its 2021 plan says two areas still use septic tanks, and a backup there is Category 3 sewage cleanup, not a mop job.

In Zone AE, the city requires living space at least one foot above base flood elevation. That matters if repairs grow large, so raise it early with the building office. We hold no Neptune Beach reviews or project photos yet. We can state our coverage of Duval County, the A1A route and the drive time.

Storm water or a leak in Neptune Beach? Call the owner directly.

Open 24 hours for emergencies. Non-emergency calls are best between 7am and 7pm.

  • 5.0 on Google, 8 reviews
  • Family owned since 2020
  • Calls go straight to the owner
  • Free assessments and estimates

Water damage restoration in Neptune Beach when Hopkins Creek rises

Watch the marsh side as closely as the ocean. The city's October 2025 manager's report listed Hopkins Creek improvements at Florida Boulevard and Forest Street, designed through a City of Jacksonville consultant, with bidding planned for early 2026 and construction from mid-2026. It also listed stormwater work on Myra, Margaret and South streets.

We found no later status, so read those as plans and not as fixes. They also are not a flood map for your lot. If street water comes indoors anywhere in town, we treat it as Category 3 and photograph the water line before anything moves, because that line helps set the height of the flood cut.

Common needs behind the dunes

These services line up with the island's weather and housing.

From A1A to your door: how the visit goes

Calls reach owner Dal Beggs directly, and he runs the company with his son. Emergencies can come in at any hour. Routine questions are easiest from 7am to 7pm.

Fifty-three minutes means you act first, and that figure assumes normal traffic on A1A, so ask us for the real time when you call. Close the main valve if a line failed, cover what you can from inside, and photograph the room as it stands.

We then assess the damage and give a free estimate, and nobody pushes you to sign. On a job you receive photos before demolition, a moisture map, daily readings and a written scope. Those records stay yours. See how storm damage restoration runs from start to finish.

Coastal Florida home with raised entry and salt-weathered siding
Salt air weathers siding and trim on coastal homes.

These two reviews come from our Google profile as a whole.

What customers say

5.0 stars on Google from 8 reviews. Quoted as written.

“Highly recommend Dal and his team at 1 Call Restoration - great locally owned company. We had a pipe burst that flooded parts of our home - it was such a stressful situation for our family. Dal and his team were amazing through the whole process. They helped us get everything cleaned up and even helped us as we worked with our insurance. Super thankful for their expertise, quality work, responsiveness, and professionalism.”
Sara D., Google review, about June 2026
“I recently had the pleasure of working with 1 Call Restoration, led by owner Dal, and I couldn’t be more impressed. Dal’s expertise in restoration services is evident from the moment you engage with him; he possesses a deep understanding of the industry and provides practical solutions tailored to individual needs. His professionalism shines through in every interaction, as he maintains clear communication, sets realistic expectations, and follows through on commitments. What truly sets Dal apart is his unwavering trustworthiness—he approaches each project with integrity and transparency, ensuring that clients feel valued and informed throughout the process. I highly recommend 1 Call Restoration for anyone seeking reliable and skilled restoration services.”
Tammy, Google review, about March 2026

Neptune Beach questions

Should both sides of a Neptune Beach duplex be checked after one leak?

Yes, if the owner of each side agrees. Water follows a shared wall and the floor beneath it, and the far side can look dry while the framing is wet. We take readings on both sides of that wall and use thermal imaging to find where the water went. The moisture map then shows each owner what is wet on their side.

Do I need a Neptune Beach permit before repairing flood damage?

Often, yes, so check before rebuilding. The city requires a building permit before development in a special flood hazard area, and its permit application has a flood zone section. A building found substantially damaged may have to meet current flood rules, which can include elevation. We dry and scope the work, and whoever does permitted repairs pulls the permit.

Wet floors near Third Street? Get a free assessment and a plan.

Open 24 hours for emergencies. Non-emergency calls are best between 7am and 7pm.

  • 5.0 on Google, 8 reviews
  • Family owned since 2020
  • Calls go straight to the owner
  • Free assessments and estimates

1 Call Restoration, Saint Augustine, FL. (208) 464-4194.

Near Neptune Beach

Read next: Hurricane Season Home Checklist, Signs of Hidden Water Damage Behind Walls

Where we are based

1 Call Restoration works from the St. Augustine area. Get directions on Google Maps.

Call Now: (208) 464-4194